Help with MaestroWeb® Premier

Online Bidding Frequently Asked Questions

If the answer to your question is not listed here in our FAQ section, please consult the MaestroWeb documentation that accompanied your Introductory MaestroWeb email, or simply send us an email at support@maestroweb.com.

Q How does MaestroWeb Premier’s Online Bidding feature work?

A Online Bidding is an add-on module to MaestroWeb that allows the organization to designate any number of items to be sold by auction via their MaestroWeb website.

Q How much control does an organization have over the sale of items?

A The organization determines which items are for sale, what the minimum bid is and what the minimum raise is.

Q Do I need any special skills to run an online auction?

A No. If you already understand how to use MaestroWeb and how to run an auction then you already have the skills necessary to run an Online Auction.

Q Is Online Bidding in real-time?

A1 Yes! Click the "Submit a Bid" button and the bid is registered with the system.

A2 When the timer runs out on the auction, all bidding is closed.

Q Is Online Bidding user friendly?

A Yes! It’s easy to use and the Bidder can check their bidding status with handy online reports.

Q Can I run both an Online Auction and a Brick and Mortar Auction?

A Yes! In fact it is encouraged as it allows your organization to reach members who can not attend your event or to sell items that did not sell at the event.

Q Why should I run an Online Auction?

A An online auction is a great way to sell items because there is less planning required, no brick and mortar auction costs, and your organization can reach a wider audience.

Q What is MaestroWeb Premier’s Fee Structure?

A Online bidding has two basic costs: A Setup Fee and a Closeout Fee.

  • The Setup Fee - This fee is paid up front. The Setup Fee is credited against the Closeout Fee.
  • The Closeout Fee - This fee is a small percentage of the total online auction revenue. The exact percentage is based on a sliding scale.

Q Do the Online Auction sales register with a particular bidder’s record?

A Yes! MaestroWeb Premier’s Online Bidding feature is fully integrated with AuctionMaestro Professional.