“As a company, we become a member of society in the cities and towns in which we conduct business, and we have a responsibility to respect that with every decision we make.”
-- OFFICIAL INTERNAL MAESTRO ETHICS STATEMENT --
Maestro is a company that empowers all employees with the rights and responsibilities of making decisions that effect our business. Our decisions shape our reputation within our industry and define us as a socially responsible company. Maestro employees must never forget the corporate vision set forth by our co-founder Michael Bader - that every client is special and valuable, and we must treat our clients like the respected charities, schools, foundations, and 501(c)(3) organizations that they are. This corporate vision effects the level of service we provide and the products we offer. As a company, we become a member of society in the cities and towns in which we conduct business, and we have a responsibility to respect that with every decision we make. Our choices play a direct role in ensuring our presence in those societies remains positive, fair, and true to our corporate vision.
Our clients are at the core of all that we do. Without our clients, we have no one to support, no one for whom to innovate new products, and no one to support our business. Our clients have chosen us over our competitors, and we must respect that at all times. Our conduct with our clients must remain a top priority. Listening to our clients and providing them the best level of service is what defines us as a company. Our conduct over the phone and via email will remain courteous and objective at all times, and in-person conduct will remain top notch with a clean and welcoming office space to make our clients feel at home. Our products will continue to be reliable and innovative. The Feedback Portal on our company website has been put in place to capture client feedback about all parts of our business, and we will welcome comments through the portal, as well as phone, email, and in person.
At Maestro we treat each other with total respect and dignity. Our office environment directly impacts our personal willingness to follow the standards of client conduct. We pride ourselves with being an Equal Opportunity Employer, and will not discriminate based on race, color, national origin, religion, sex, age, sexual orientation, disability, or genetic information. Without a workplace free of discrimination, harassment, and bullying - we’ll never be able to meet the corporate culture standards of respect and dignity that matter most.
Maestro is committed to full compliance with the laws and regulations that apply to our business practices in all countries, states, and cities in which we do business. We compete only on the merits of our products and services. Our advertising and sales literature will never disparage our competitors. We will never say something about our products or services if we cannot substantiate it.
Each year, following an ethics audit, we will make improvements to our ethics and business practices. We will strive to make Maestro a better company each year, and never lose sight of our clients’ best interests, our ambition to innovate, and our corporate vision.